| Covid-19 Transaction Timing | |
| Sunday to Thursday | Friday |
| 10:00 AM - 3:00 PM | 10:00 AM - 1:30 PM |
*The timing of transaction hour for some branches may vary due to the present scenario of COVID-19.
*The holiday and evening counter facility of the Bank is closed for the time being due to the current scenario of COVID-19.
Normal Business / Transaction Hours
| Days | Summer Season | Winter Season (Mangsir 16 to Magh 15) |
| Sunday to Thursday | 10:00 AM - 4:00 PM | 10:00 AM - 3:30 PM |
| Friday | 10:00 AM - 2:00 PM | 10:00 AM - 2:00 PM |
Morning Counter
| Service Network | Sunday to Friday |
| Patan | 8:00 AM - 10:00 AM |
Inside Valley Evening Counter
| Service Network | Sunday to Thursday | Friday |
| Hattisar | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
| New Road | 4:00 PM - 6:30 PM | 2:00 PM - 5:00 PM |
| Tripureshwor | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
| Kumaripati | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
| Satdobato | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
| Tinkune | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
| Bouddha | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
| Saraswatinagar | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
| Maharajgunj | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
| Thamel | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
| Gongabu | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
Outside Valley Evening Counter
| Service Network | Sunday to Thursday | Friday |
| Mahendranagar | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Tikapur | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Dhangadhi | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Nepalgunj | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Tulsipur | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Ghorahi | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Butwal | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Bhairahawa | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Narayangarh | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Pokhara | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Hetauda | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Birgunj |
4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Janakpur | 2:00 PM - 5:00 PM | |
| Biratnagar | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Damak | 4:00 PM - 5:00 PM | |
| Namche | 4:00 PM - 6:00 PM | 2:00 PM - 5:00 PM |
| Damauli | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Bauniya | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Chipledhunga | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Bardibas | 4:00 PM - 5:00 PM | 2:00 PM - 5:00 PM |
| Sindhuli | 4:00 PM - 5:30 PM | 2:00 PM - 5:00 PM |
Inside Valley Holiday Counter
| Service Network | Holiday Counter Timing |
| Hattisar | 11:00 AM - 2:00 PM |
| New Road | 2:00 PM - 5:00 PM |
| Kumaripati | 11:00 AM - 2:00 PM |
| Tinkune | 2:00 PM - 5:00 PM |
| Bouddha | 11:00 AM - 2:00 PM |
Outside Valley Holiday Counter
| Service Network | Holiday Counter Timing |
| Dhangadhi | 11:00 AM - 2:00 PM |
| Nepalgunj | 11:00 AM - 2:00 PM |
| Narayangarh | 11:00 AM - 2:00 PM |
| Pokhara | 11:00 AM - 2:00 PM |
| Birgunj |
11:00 AM - 2:00 PM |
| Janakpur | 11:00 AM - 2:00 PM |
| Biratnagar | 11:00 AM - 2:00 PM |
Evening counter of Namche Service Network is from month of Chaitra to Jestha and Ashwin to Mangsir Only
Note: Timing for Evening Counter for weekdays (Sunday - Thursday) during winter season (Mangsir 16 to Magh 15) shall be reduced by 30 minutes from the time stated above.
