This policy discloses the privacy practices followed by Siddhartha Bank Limited (henceforth referred to as SBL). SBL is committed to protecting your privacy. Whenever we ask you to provide personally identifiable information during your use of this website, you can rest assured that we will use it only in accordance with this privacy statement. The types of information we collect are:

Non-personal information

We may automatically collect non-personally identifiable information about you such as your IP address, your browser type, the device you used to access, and your operating system.

Personal information

When you request our product details, schedule an appointment with us, post a query, or contribute user-generated content, we collect personal information from you including, but not limited to, your name, phone number, and email address. We may also ask you for information when you report a problem to our helpdesk and may keep a record of any correspondence.

How we use the information we collect

We use your personal information for internal record keeping. We may periodically send you promotional emails about new collections and products, special offers, or other information which we think you may find interesting. We may also contact you for market research purposes by email or phone.

We use the non-personally identifiable information only to provide an effective service on our website.

We do not share, sell or rent your personal information or your non-personal information with/to third parties for their marketing purposes. We may disclose aggregate statistics about our website traffic to describe our products and services to prospective partners, advertisers, and other reputable third parties, but these statistics will not include personally identifying information.

We cooperate with law enforcement authorities as well as with other third parties to enforce laws, protect intellectual property rights and prevent fraud. We may disclose your personal information if required to do so by law.

User-generated content

If you contribute user-generated content to SBL, for instance, a comment on our blog, some of your personal data (such as your name and email address) may be displayed on the website. When submitting any such content, you acknowledge and agree that SBL may access, preserve, and disclose your information and any content posted by you in order to: (a) enforce the terms and conditions of use; (b) comply with any legal process; (c) respond to claims that any content posted violates the rights of third parties; (d) respond to your requests for customer service; (e) or protect the rights, property, or personal safety of SBL, other users of the website, and the public.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Specialized Nepal. Third-party ad servers or ad networks use technologies like cookies, JavaScript or Web Beacons that are used in their respective advertisements and links that appear on Specialized Nepal, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Specialized Nepal has no access to or control over these cookies that are used by third-party advertisers.


When you visit our site, a small text file called a cookie is stored by your browser on your computer. Cookies do not contain personal details and do not in any way give us access to your computer. We use cookies only for traffic analysis. This information helps us with customer experience management. You can choose to accept or decline cookies. Most web browsers automatically accept Cookies cookies, but you can usually modify your browser settings to decline them. This may, however, prevent you from taking full advantage of our website. We do not sell or give the statistics stored on cookies to any third parties for data-mining or marketing purposes.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Specialized Nepal does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

Third-Party Cookies

While using our website, you may find links to external websites. When you click on these links and leave our site, you are subject to the privacy policies of those websites. We do not have any control over them and therefore cannot accept any responsibility for the protection and privacy of any information which you provide while using such sites.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: If you have previously consented to us using your personal information for direct marketing, you may change your mind at any time by sending us an email at If you believe that any information we have of you is incorrect or incomplete, please send us an email as soon as possible. We will promptly correct any information found to be incorrect.

Information protection

We have put in place technological and operational security functions steps to prevent your personal information from misuse, loss, alteration or destruction. However, no method of transmission over the internet is 100% secure, and as such, you transmit at your own risk.


By using our website, you consent to the collection and use of your personal information as described in this privacy policy.

Changes to the Policy

We may amend this policy from time to time. All changes will be posted on this page. We advise that you review this page regularly if you would like to keep track of the changes. This policy is effective from 15 December 2019. Thank you for going over this document. If you have any questions about this policy, please write to us at