DEBIT/ATM CARD
Siddhartha Bank has collaborated with Smart Choice Technologies Pvt. Ltd. (SCT) which has a large number of ATM and POS terminals in and outside the valley. Siddhartha Bank's ATM Card can also be used in other bank's terminals as well. Currently, it can be used in 71 terminals inside the valley and 21 terminals outside the valley. Our customers can withdraw fund using Siddhartha Bank's ATM Card from any of the ATM having SCT logo. Similarly, this card can be used to make payment in stores, restaurants and any other POS who accepts the SCT card.
TIPS FOR USING ATM AND DEBIT CARD
Change the initial PIN supplied to you before performing any transaction
through the card.
Never leave your card in open places exposing it to the risk of loss or
theft.
Exercise due care while transacting through the card.
Note and safely keep the number of your card with you.
Keep yourself updated on the latest news and notices regarding card
transaction.
Use ATM preferably during the day.
Keep your card at hand and do not enter the ATM if you feel that you are
being followed. Nor should you attempt to use ATM when in the company of a
stranger
Do not accept help from anybody, though they may seem friendly, even if
your card has been withheld by the ATM. Inform the Bank if your card is
withheld by the ATM.
If you have to use the ATMs at night, avoid going alone. If you traveled
by a vehicle, park it as close to the ATM as possible.
Your PIN (Personal Identification Number) is nothing but your electronic
signature. You should not let anyone other than you use it.
In the event of any incident of doubt, ask for help from any of the bank
officials at a nearby branch of report the incident telephonically to the
bank's Customer Care.
If there are others nearby the ATM when you are withdrawing money, use
one hand to enter your PIN and the other to cover the keypad discreetly so
that no one may see your PIN.
No employee of the Bank will ask for PIN. If any one does, please report
the matter at once to the Bank.
Memorize your PIN. Do not write it down on a paper. In case if you have
to keep your PIN in writing, never keep the PIN and your ATM Card on the
same
wallet.
Do not leave your documents carrying personal information at the ATM.
Destroy them if you no longer need them.
SAFE DEPOSIT LOCKER
Deposit locker provides maximum security and safe-keeping of valuables, goods and documents of the customers. Currently SBL offers lockers of different sizes at New Road Branch for our valued customers.
EVENING BANKING
For added comfort and convenience of our customers our following branches are open even after normal baking hours:
New Road
Birgunj
Biratnagar
Pokhara
We are open from 4pm to 7pm in summer and 4pm to 6pm in winter and accept deposits and also make cheque payments.
HOLIDAY BANKING
We serve our customers even on during holidays. Our following branches are open on Saturday and all public holidays from 11am to 2pm. We accept deposits and also make cheque payments.
New Road
Birgunj
Biratnagar
Pokhara
Banking with us means you have access of your account 365 days a year
ABBS (ANY BRANCH BANKING SERVICE)
Our network gives you the flexibility of accessing your account from any of our branches across Nepal.
All of our branches are interconnected with state-of-the art technologies. It is just like visiting your own branch every time.
(For list of our branches: www .................. .)
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